Frequently Asked Questions (FAQ)
Have any questions? We’ve tried to answer the most commonly asked questions here.
If your question isn’t listed below, feel free to call us at 760.450.5962 or use our contact form and we’ll get right back to you.
We rent all of the metal decor items that you see here. Each piece was designed and created by our artisan fabrication partners in their local workshop.
We rent throughout Southern California.
Yes, our store is located 1315 Hot Springs Way, Vista, CA #108 92081.
When you click on the “Check Availability” button we’ll automatically get a notification. We’ll call or email you promptly to get any additional important details about your recent and then email you a rental agreement for your reservation. If you’d rather call or email, we’re here for you.
Call: 760.450.5962
We’re happy to deliver to and retrieve from, your event as long as the rental amount is at least:
- San Diego/Temecula: $350
- Orange County: $500
- Los Angeles & Palm Springs: $1200.
Round-trip delivery and retrieval charges within:
- San Diego County and Temecula generally range from $250 and up
- Orange County ranges from $290 and up
- Los Angeles and Palm Springs range from $350 and up.
- Additional mileage charges apply for rentals outside of those areas.
Yes, if you’re renting a few centerpiece stands or small tabletop items, you can pick them up the day before your event and return them within one day following your event. We offer pick-ups and returns at our Vista site. You can’t pick up an arch or anything that requires assembly because we get to keep our insurance company happy. ☺️
If you’re picking the items up (centerpiece stands, tabletop items), there’s no minimum order.
If we’re delivering, the minimum is $350 in San Diego/Temecula, $500 in Orange County, and $1200 for Los Angeles.
The rented items are for the day of your event. If you’re picking up, you can do that the day before your event and return the day after.
No, we are not florists either. We rent the stands or canopies to you or any florist that you might choose. We know several talented floral designers and will be happy to make a recommendation.
We appreciate a few weeks’ notice, but don’t be shy about calling last minute. We’ll do our best to accommodate you.
At the time of booking, we collect 50% of the rental amount to reserve the items. The balance is due two weeks prior to your event. We accept checks and credit cards. Checks are accepted up to two weeks prior to the event in order to allow enough time for the check to clear.
No, however, we keep a credit card number on file until the items are returned. If the items are not returned, the full retail value of the item (noted on the rental agreement) is charged to the card.
